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Delivery Information

 

1. Delivery

 

Dates and times for delivery are estimates only and are not guaranteed. They are also subject to any matter beyond our reasonable control. If you do not receive a delivery from us, please notify us as soon as possible. If the goods have been lost or mislaid in the postal service, please note that a courier and royal mail investigation may take up to 60 days to complete. As a general rule, we will endeavour to complete your order within 14 days of the date of our acceptance (subject to the Goods being in stock).

 

We shall not be required to fullfil orders for goods in the sequence in which they are placed. We will also only deliver orders if all of the goods on order are available. We are not required to deliver orders in installments.

 

2. Price and Payment

 

All prices are inclusive of VAT (where applicable) at the current rate.

 

Whilst we try to ensure that all the prices listed on our Website are accurate, errors may occur. If we discover an error in the price of the goods you have ordered, we will inform you as soon as possible and give you the option to either reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as cancelled. If you cancel an order due to an error in the price and we have already received payment for the affected goods, you will receive a full refund.

 

Payment is due at the time you place your order. We use a third party, World Pay, to take your payment by either debit or credit card. When you proceed to the checkout and place your order, you will be directed to the World Pay website in order to submit your payment details.

 

Goods delivered outside the UK may be subject to customs and import duties. You are responsible for payment of these duties.

Please read carefully before ordering to avoid any confusion or disappointment.

 

UK Mainland Delivery Charges

 

STANDARD delivery – £20.00

 

STANDARD delivery to Northern Ireland, Highlands & Islands – £20.00

 

Oversize items will have an additional charge we will contact you to advise additional charges We decide in all cases which carrier is used.

 

Overseas Delivery

 

We offer very competitive overseas rates please contact us for a quote prior to order